Shipping

Shipping and Processing Time

  • We process and ship orders via Australia Post from our Sydney office Monday through Friday. 

  • Australia Post does no longer leaves a paper card to advise of an attemped delivery.
  • Orders for standard shipping are usually fulfilled and shipped within 2-3 business days of purchase, unless otherwise noted.

  • Delivery time is an estimate only. PearlGem Designs is not liable for any loss or damage suffered through any reasonable or unavoidable delay in delivery.

  • You will be charged at the time your order is placed. When your order ships, we will email you a shipping confirmation with tracking information.

Shipping & Handling

Australia

Free Shipping on all orders over $100.00

Our standard rate of $10 covers shipping, handling and insurance via Australia Post (1-10 days within Australia). Australia Post Express shipping options (2-day, Overnight) are available for an additional charge. 

World Wide

Free Shipping on all orders over $150.00

Our standard rate of $20 covers shipping and handling via Australia Post (6-25 days from Australia).

For more information please see our returns and exchange policy