Promise to you
OUR PROMISE TO YOU
Your happiness is our number one priority and we have built our business on principles that guarantee it. We adhere to the following best practices with regard to sourcing, quality control, and customer service/care. We also offer a transparent pricing structure and a returns/exchange policy to ensure fairness.
PRICING
Our pricing structure is based on fairness and economy. In order to eliminate the additional cost of retail mark-ups, the PearlGem Designs collection is only available online and at special retailers. It is our strong belief that elevating your look with high-quality handmade accessories should not be cost prohibitive.
MATERIAL MATTERS-what our products are made from
PearlGem Designs constructs each of our pieces from the finest products we can source. Our beads, stones, and pearls are hand-selected, by us, from dealers we know and trust.
Pearls are of the a high grade with no filled or painted Pearls included, all findings are nickel free.
JEWELLERY CARE
ON LAST OFF FIRST,
when getting ready, we recommend putting your jewellery on last. This helps to avoid contact with hairspray, perfume, etc.
PearlGem Designs Jewellery is made to premium standards, with only the highest quality gold and sterling silver micron plating, designed with a selection of our favourite natural gemstones and Pearls, however just like your favourite silk slip dresses and designer shoes, all good quality products still need a little bit of tender loving care.