[{"id":270820442165,"handle":"14k-gold-filled","title":"14K gold Filled","updated_at":"2026-01-08T15:41:22+11:00","body_html":"","published_at":"2022-03-10T16:37:33+11:00","sort_order":"best-selling","template_suffix":"","disjunctive":true,"rules":[{"column":"tag","relation":"equals","condition":"14k Gold Filled"},{"column":"title","relation":"contains","condition":"14k Gold filled"},{"column":"variant_title","relation":"contains","condition":"14kgoldfilled"},{"column":"variant_title","relation":"contains","condition":"14k Gold filled"}],"published_scope":"web"},{"id":293684052021,"handle":"all-earrings","title":"All Earrings","updated_at":"2026-01-20T10:13:45+11:00","body_html":"\u003ch2\u003eEarrings\u003c\/h2\u003e\n\u003cp\u003eFrom understated elegance to bold statements, explore our breathtaking range of earrings.\u003cbr\u003eDiscover the beauty of nature in every piece — our designs feature hand-selected gemstones and luminous pearls, celebrating organic shapes, vibrant colour, and timeless elegance. Each creation is a unique expression of earth’s natural treasures.Each piece is handcrafted in Sydney, Austalia and designed to be timeless.\u003c\/p\u003e","published_at":"2024-06-19T17:19:28+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":true,"rules":[{"column":"type","relation":"equals","condition":"Drop Earring"},{"column":"type","relation":"equals","condition":"drop Earring"},{"column":"type","relation":"equals","condition":"Stud Earring"},{"column":"type","relation":"equals","condition":"stud Earring"},{"column":"type","relation":"equals","condition":"Hoop Earring"},{"column":"type","relation":"equals","condition":"Hoop Earrings"}],"published_scope":"web","image":{"created_at":"2026-01-02T11:30:14+11:00","alt":null,"width":768,"height":768,"src":"\/\/pearlgemdesigns.com.au\/cdn\/shop\/collections\/Kyle_Amazonite_Earrings_on_model.png?v=1767313814"}},{"id":291288612917,"handle":"black","title":"Black","updated_at":"2026-01-19T18:00:40+11:00","body_html":"","published_at":"2024-04-20T10:49:23+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"tag","relation":"equals","condition":"black"}],"published_scope":"web"},{"id":291289268277,"handle":"black-earrings","title":"Black Earrings","updated_at":"2025-05-02T09:55:11+10:00","body_html":"","published_at":"2024-04-20T11:04:30+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"tag","relation":"equals","condition":"black"},{"column":"tag","relation":"equals","condition":"Earring"}],"published_scope":"web"},{"id":290973155381,"handle":"carnelian-earrings","title":"Carnelian Earrings","updated_at":"2025-10-17T22:07:07+11:00","body_html":"\u003cspan data-mce-fragment=\"1\"\u003eA stabilising stone, \u003c\/span\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCarnelian\u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003e restores vitality and motivation, and stimulates creativity. It gives courage, promotes positive life choices, dispels apathy and motivates for success. Carnelian is useful for overcoming abuse of any kind.\u003c\/span\u003e","published_at":"2024-04-09T14:41:19+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"title","relation":"contains","condition":"Earrings"},{"column":"title","relation":"contains","condition":"Carnelian"}],"published_scope":"web"},{"id":262969655349,"handle":"carnelian","title":"Carnelian: stabilising, restores vitality and motivation","updated_at":"2026-01-08T15:41:21+11:00","body_html":"\u003cp\u003e\u003cspan\u003eA stabilising stone, \u003c\/span\u003e\u003cstrong\u003eCarnelian\u003c\/strong\u003e\u003cspan\u003e restores vitality and motivation, and stimulates creativity. It gives courage, promotes positive life choices, dispels apathy and motivates for success. Carnelian is useful for overcoming abuse of any kind. It helps in trusting yourself and your perceptions.\u003c\/span\u003e\u003c\/p\u003e\n\u003c!----\u003e","published_at":"2021-07-30T15:14:07+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":true,"rules":[{"column":"title","relation":"contains","condition":"Carnelian"},{"column":"title","relation":"contains","condition":"Hessonite"}],"published_scope":"web","image":{"created_at":"2024-08-01T16:24:22+10:00","alt":null,"width":229,"height":220,"src":"\/\/pearlgemdesigns.com.au\/cdn\/shop\/collections\/Carnelian-Photoroom.jpg?v=1722493462"}},{"id":291068411957,"handle":"december","title":"December Turquoise\/Tanzanite\/Blue Topaz","updated_at":"2026-01-15T10:40:26+11:00","body_html":"\u003cp\u003eTurquoise balances and aligns all the chakras, stabilising mood swings and instilling inner calm. It is excellent for depression and exhaustion, it also has the power to prevent panic attacks. Turquoise promotes self-realisation and assists creative problem solving.\u003c\/p\u003e\n\u003cp\u003ePhysically, Tanzanite alleviates skin disorders, clears the throat and lungs, and can be used to treat disorders of the ears and eyes. It boosts the immune system, speeding up recovery after an illness, and detoxifies and regenerates cells and tissues.\u003c\/p\u003e\n\u003cp\u003eBlue Topaz represents loyalty and righteousness, is associated with true love, which is clear-sighted, trust, relationships, and communication.\u003c\/p\u003e\n","published_at":"2024-04-12T15:37:35+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":true,"rules":[{"column":"title","relation":"contains","condition":"Turquoise"},{"column":"title","relation":"contains","condition":"Tanzanite"},{"column":"title","relation":"contains","condition":"Blue Topaz"}],"published_scope":"web","image":{"created_at":"2024-07-28T10:50:35+10:00","alt":null,"width":433,"height":433,"src":"\/\/pearlgemdesigns.com.au\/cdn\/shop\/collections\/aa.jpg?v=1726371420"}},{"id":279930896437,"handle":"deva","title":"Deva devine bracelet and earrings","updated_at":"2026-01-08T15:41:22+11:00","body_html":"","published_at":"2022-12-04T21:54:17+11:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"title","relation":"contains","condition":"Deva"}],"published_scope":"web"},{"id":290977153077,"handle":"drop-earrings","title":"Drop Earrings","updated_at":"2026-01-20T10:13:45+11:00","body_html":"","published_at":"2024-04-09T16:52:22+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":true,"rules":[{"column":"type","relation":"equals","condition":"Drop Earring"},{"column":"type","relation":"equals","condition":"drop Earrings"}],"published_scope":"web","image":{"created_at":"2024-04-10T08:37:04+10:00","alt":null,"width":1136,"height":1136,"src":"\/\/pearlgemdesigns.com.au\/cdn\/shop\/collections\/1038aquacit.jpg?v=1712702224"}},{"id":291063398453,"handle":"gold-filled-sterling-silver-earrings","title":"Gold filled \u0026 Sterling Silver Earrings","updated_at":"2026-01-17T23:07:24+11:00","body_html":"","published_at":"2024-04-12T12:11:36+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":true,"rules":[{"column":"tag","relation":"equals","condition":"14k Gold Filled"},{"column":"title","relation":"contains","condition":"gold filled"},{"column":"title","relation":"contains","condition":"sterling"},{"column":"tag","relation":"equals","condition":"Sterling Silver"},{"column":"variant_title","relation":"contains","condition":"sterling"},{"column":"variant_title","relation":"contains","condition":"filled"},{"column":"variant_title","relation":"contains","condition":"Earring"}],"published_scope":"web"},{"id":264818229301,"handle":"gst","title":"GST","updated_at":"2026-01-20T10:47:22+11:00","body_html":"","published_at":"2021-10-29T16:52:49+11:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"variant_price","relation":"greater_than","condition":"1.00"}],"published_scope":"web"},{"id":264818294837,"handle":"gst-1","title":"GST","updated_at":"2026-01-20T10:47:22+11:00","body_html":"","published_at":"2021-10-29T16:59:37+11:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"variant_price","relation":"greater_than","condition":"1.00"}],"published_scope":"web"},{"id":59518419008,"handle":"earrings","title":"Handmade Earrings","updated_at":"2026-01-20T10:13:16+11:00","body_html":"\u003cp\u003eOur range of handmade Australian earrings have been designed to make you look and feel your best. Whether you're after a statement piece or something you can wear every day, our handmade earrings offer the perfect blend of charm and luxury to complement any outfit. Dare to be bold with a pair of our turquoise drop earrings, or lay low with our sterling silver pearl earrings.\u003c\/p\u003e\n\u003cp\u003eOur pearls and semiprecious gemstones are coupled with \u003ca href=\"https:\/\/pearlgemdesigns.com.au\/collections\/14k-gold-filled\"\u003e14k gold-filled\u003c\/a\u003e, \u003ca href=\"https:\/\/pearlgemdesigns.com.au\/collections\/sterling-silver\"\u003esterling silver\u003c\/a\u003e, and high-quality metal plating. Whether you wear silver, gold, or both, you'll find the perfect addition to your jewellery box at PearlGem Designs. Explore our collection of handmade earrings below.\u003c\/p\u003e\n\u003c!-- split --\u003e\n\u003cstyle\u003e\n#more {display: none;}\n#myBtn {background-color: #ffffff; color: #000000; padding: 7px 15px; margin: 0 60px 0 0;}\n.margin-60 {margin: 60px 0;}\n\u003c\/style\u003e\n\n\u003cdiv class=\"margin-60\"\u003e\n\u003ch2\u003eHandmade Gold-Filled \u0026amp; Sterling Silver Earrings\u003c\/h2\u003e\n\u003cp\u003eAvailable across Australia, our sterling silver and gold earrings are available in a variety of styles. Whether you prefer the sparkling allure of drop earrings, the simplicity of a classic pair of studs, or the understated elegance of a pair of hoop earrings, we have something to suit everyone.\u003c\/p\u003e\n\u003cp\u003eNot to mention, we offer almost every style in a dazzling array of gemstones, including \u003ca href=\"https:\/\/pearlgemdesigns.com.au\/collections\/turquoise-a\"\u003eTurquoise\u003c\/a\u003e, \u003ca href=\"https:\/\/pearlgemdesigns.com.au\/collections\/amethyst\"\u003eAmethyst\u003c\/a\u003e, \u003ca href=\"https:\/\/pearlgemdesigns.com.au\/collections\/Aquamarine\"\u003eAquamarine\u003c\/a\u003e, \u003ca href=\"https:\/\/pearlgemdesigns.com.au\/collections\/pearl-1\"\u003eFreshwater Pearl\u003c\/a\u003e, and so many more. So, no matter your birth month, we'll have a stunning pair of handmade gold-filled or sterling silver earrings to align with your preferences!\u003cspan id=\"dots\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv id=\"more\"\u003e\n\u003ch2\u003eCoordinate Your Look With A Matching Set\u003c\/h2\u003e\n\u003cp\u003eWho doesn't love a matching set? I know we do. Whether it's a cute linen button-up and shorts or a matching necklace and pair of earrings, there's something special about a coordinated look that just screams put together. Am I right? That's why you'll be happy to know that many of your favourite handmade earrings from PearlGem Designs will have a \u003ca href=\"https:\/\/pearlgemdesigns.com.au\/collections\/all-necklaces\"\u003enecklace\u003c\/a\u003e or \u003ca href=\"https:\/\/pearlgemdesigns.com.au\/collections\/all-bracelets\"\u003ebracelet\u003c\/a\u003e to match!\u003c\/p\u003e\n\u003cp\u003eFrom bold gems and gold-filled designs to more understated looks like our handmade sterling silver earrings, our Australian-made pieces complement each other perfectly, making our collection the perfect finishing touch to whatever you're wearing.\u003c\/p\u003e\n\u003ch3\u003eReach Out\u003c\/h3\u003e\n\u003cp\u003eIf you have any questions about how we design, manufacture or ship our handmade earrings, please don't hesitate to \u003ca href=\"https:\/\/pearlgemdesigns.com.au\/\"\u003ereach out\u003c\/a\u003e to us. We're more than happy to help you in any way we can!\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cbutton onclick=\"myFunction()\" id=\"myBtn\" style=\"margin-bottom: 60px;\"\u003eRead more\u003c\/button\u003e\n\n\u003cscript\u003e\nfunction myFunction() {\n var dots = document.getElementById(\"dots\");\n var moreText = document.getElementById(\"more\");\n var btnText = document.getElementById(\"myBtn\");\n\n if (dots.style.display === \"none\") {\n dots.style.display = \"inline\";\n btnText.innerHTML = \"Read more\"; \n moreText.style.display = \"none\";\n } else {\n dots.style.display = \"none\";\n btnText.innerHTML = \"Read less\"; \n moreText.style.display = \"inline\";\n }\n}\n\u003c\/script\u003e","published_at":"2018-11-15T19:19:17+11:00","sort_order":"created-desc","template_suffix":"","disjunctive":true,"rules":[{"column":"title","relation":"contains","condition":"earring"}],"published_scope":"web","image":{"created_at":"2021-07-08T13:11:24+10:00","alt":null,"width":797,"height":797,"src":"\/\/pearlgemdesigns.com.au\/cdn\/shop\/collections\/webimage_b.jpg?v=1625883869"}},{"id":303212789813,"handle":"jewellery","title":"Jewellery","updated_at":"2026-01-20T10:47:22+11:00","body_html":"\u003cp\u003e\u003ca href=\"https:\/\/pearlgemdesigns.com.au\/collections\/jewellry\" class=\"h2 menu-header\"\u003eShop Categories\u003c\/a\u003e\u003c\/p\u003e\n\u003cul class=\"v-stack gap-0 unstyled-list\"\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/lizziefortunato.com\/en-au\/collections\/jewelry\" class=\"menu-link\"\u003eAll Jewelry\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/pearlgemdesigns.com.au\/collections\/all-necklaces\" class=\"menu-link\"\u003eNecklaces\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/pearlgemdesigns.com.au\/collections\/all-earrings\" class=\"menu-link\"\u003eEarrings\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/pearlgemdesigns.com.au\/collections\/rings\" class=\"menu-link\"\u003eRings\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/pearlgemdesigns.com.au\/collections\/all-bracelets\"\u003eBracelets\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/pearlgemdesigns.com.au\/collections\/create-your-own-charm-necklace\"\u003eCharms and Charm Necklace\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","published_at":"2025-04-13T12:52:13+10:00","sort_order":"created-desc","template_suffix":"","disjunctive":true,"rules":[{"column":"title","relation":"contains","condition":"necklace"},{"column":"title","relation":"contains","condition":"earring"},{"column":"title","relation":"contains","condition":"bracelet"},{"column":"title","relation":"contains","condition":"charm"},{"column":"title","relation":"contains","condition":"Bangle"}],"published_scope":"web","image":{"created_at":"2025-04-13T13:01:29+10:00","alt":null,"width":1816,"height":1815,"src":"\/\/pearlgemdesigns.com.au\/cdn\/shop\/collections\/rn-image_picker_lib_temp_df1be21b-18ca-443e-bfd9-ddfda8cd95ee.jpg?v=1744513289"}},{"id":291068215349,"handle":"july","title":"July Ruby\/Carnelian","updated_at":"2026-01-08T15:41:21+11:00","body_html":"\u003cp\u003e\u003cstrong\u003eRuby\u003c\/strong\u003e\u003cspan\u003e is believed to promote loving, nurturing, health, knowledge and wealth. It has been associated with improved energy and concentration, creativity, loyalty, honor and compassion. Ruby is thought to be protective of home, possessions and family. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eA stabilising stone, \u003cstrong\u003eCarnelian\u003c\/strong\u003e restores vitality and motivation, and stimulates creativity. It gives courage, promotes positive life choices, dispels apathy and motivates for success. Carnelian is useful for overcoming abuse of any kind. It helps in trusting yourself and your perceptions.\u003c\/span\u003e\u003c\/p\u003e\n\u003c!----\u003e","published_at":"2024-04-12T15:33:10+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":true,"rules":[{"column":"title","relation":"contains","condition":"Ruby"},{"column":"title","relation":"contains","condition":"Carnelian"}],"published_scope":"web","image":{"created_at":"2024-08-01T16:01:53+10:00","alt":null,"width":321,"height":321,"src":"\/\/pearlgemdesigns.com.au\/cdn\/shop\/collections\/Ruby-Photoroom.jpg?v=1722492113"}},{"id":291288842293,"handle":"multi-colour","title":"Multi Colour","updated_at":"2026-01-15T23:07:17+11:00","body_html":"","published_at":"2024-04-20T10:52:05+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"tag","relation":"equals","condition":"multi colour"}],"published_scope":"web"},{"id":291290644533,"handle":"multi-colour-earrings","title":"Multi Colour Earrings","updated_at":"2026-01-15T23:07:17+11:00","body_html":"","published_at":"2024-04-20T11:40:52+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"tag","relation":"equals","condition":"multi colour"},{"column":"title","relation":"contains","condition":"Earring"}],"published_scope":"web"},{"id":263150010421,"handle":"new-stock","title":"New Stock","updated_at":"2026-01-20T10:47:22+11:00","body_html":"","published_at":"2021-08-29T21:43:26+10:00","sort_order":"created-desc","template_suffix":"","disjunctive":true,"rules":[{"column":"title","relation":"contains","condition":"bracelet"},{"column":"title","relation":"contains","condition":"earrings"},{"column":"title","relation":"contains","condition":"necklace"},{"column":"type","relation":"equals","condition":"Chain Bracelets"},{"column":"type","relation":"equals","condition":"stud Earring"},{"column":"type","relation":"equals","condition":"Stud Earring"},{"column":"type","relation":"equals","condition":"Stretchy Bracelets"},{"column":"type","relation":"equals","condition":"Silk Bracelet"},{"column":"type","relation":"equals","condition":"ring"},{"column":"title","relation":"contains","condition":"charm"},{"column":"type","relation":"equals","condition":"Pendant"}],"published_scope":"web"},{"id":270821031989,"handle":"onyx","title":"Onyx","updated_at":"2026-01-20T10:46:47+11:00","body_html":"","published_at":"2022-03-10T16:54:08+11:00","sort_order":"best-selling","template_suffix":"","disjunctive":true,"rules":[{"column":"title","relation":"contains","condition":"Green Agate"},{"column":"title","relation":"contains","condition":"Green Onyx"},{"column":"title","relation":"contains","condition":"onyx"}],"published_scope":"web"},{"id":290974793781,"handle":"onyx-earrings","title":"Onyx Earrings","updated_at":"2026-01-19T18:00:40+11:00","body_html":"\u003cstrong data-mce-fragment=\"1\"\u003eOnyx\u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003e gives strength. It promotes vigour, steadfastness and stamina. Imparts self-confidence, helping you to be at ease in your surroundings. Onyx banishes grief, enhances self-control and stimulates the power of wise decision-making.\u003c\/span\u003e","published_at":"2024-04-09T15:51:10+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"title","relation":"contains","condition":"Onyx"},{"column":"title","relation":"contains","condition":"Earring"}],"published_scope":"web"},{"id":290975907893,"handle":"turquoise-earrings","title":"Turquoise Earrings","updated_at":"2026-01-08T15:27:28+11:00","body_html":"\u003cstrong data-mce-fragment=\"1\"\u003eTurquoise \/ Blue Howlite\u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003e can aid the throat chakra, dream recall and enables the understanding of dreams. It can also assist astral travel during sleep. Howlite is a very calming stone. It is an excellent remedy for insomnia and is calming for overactive mind meaning that it can also be used as an aid for meditation.\u003c\/span\u003e","published_at":"2024-04-09T16:12:03+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"title","relation":"contains","condition":"turquoise"},{"column":"title","relation":"contains","condition":"earring"}],"published_scope":"web"},{"id":284819587125,"handle":"turquoise-a","title":"Turquoise: Stabilizes mood swings","updated_at":"2026-01-15T10:40:26+11:00","body_html":"\u003cp\u003e\u003cstrong\u003eTurquoise\u003c\/strong\u003e\u003cspan\u003e balances and aligns all the chakras, stabilising mood swings and instilling inner calm. It is excellent for depression and exhaustion, it also has the power to prevent panic attacks. Turquoise promotes self-realisation and assists creative problem solving\u003c\/span\u003e\u003c\/p\u003e\n\u003c!----\u003e","published_at":"2023-09-01T10:41:48+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"title","relation":"contains","condition":"Turquoise"}],"published_scope":"web","image":{"created_at":"2024-07-28T10:46:46+10:00","alt":null,"width":666,"height":460,"src":"\/\/pearlgemdesigns.com.au\/cdn\/shop\/collections\/7f617524-fcdb-4762-909d-9e3b9e7441dc-Photoroom.jpg?v=1722127606"}},{"id":177013129269,"handle":"under-100","title":"Under $100","updated_at":"2026-01-20T10:47:22+11:00","body_html":"","published_at":"2020-12-05T20:43:48+11:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"variant_price","relation":"less_than","condition":"100"}],"published_scope":"web"}]
Turquoise balances and aligns all the chakras, stabilising mood swings and instilling inner calm. It is excellent for depression and exhaustion, it also has the power to prevent panic attacks. Turquoise promotes self-realisation and assists creative problem solving
A stabilising stone, Carnelian restores vitality and motivation, and stimulates creativity. It gives courage, promotes positive life choices, dispels apathy and motivates for success. Carnelian is useful for overcoming abuse of any kind. It helps in trusting yourself and your perceptions.
Onyxgives strength. It promotes vigour, steadfastness and stamina. Imparts self-confidence, helping you to be at ease in your surroundings. Onyx banishes grief, enhances self-control and stimulates the power of wise decision-making.
All items are original jewellery designs made by PearlGem Designs in Australia.
All PearlGem Design pieces are handpicked with love and care. They will arrive beautifully presented in our gift bag.
Returns and Exchange Policy
Due to hygiene regulations, we cannot offer exchanges on earrings.
Custom orders are final sale and not eligible for return.
Items purchased using promotional discount codes or during sales are strictly final sale and are not eligible for return. Please ensure you choose carefully (This policy does not include our welcome code or automatic cart discount).
We accept exchanges for all items (excluding Earrings) that are unworn, in original condition and packaging.
Eligible items must be shipped within 14 days after the date of purchase.
We do not issue refunds unless an item is deemed defective by us.
If you need to return items because they are defective please contact us within 3 days of receipt of parcel. If you do not contact us within that time, the items will be considered to have been delivered in good condition and accepted by you.
INTERNATIONAL ORDERS
The purchaser is responsible for any duties and taxes incurred on international orders, and will not be entitled to a refund should these fees not be paid.
HOW TO INITIATE A EXCHANGE
Customers are responsible for covering the cost of return postage unless the item is defective.
We recommend using a return shipping method with a tracking number, as we are not responsible for returns damaged or lost in transit.
Once we receive your returned order, upon inspection, if approved we will exchange your order.
Request a exchange by email us at pearlgemdesigns@hotmail.com. Ensure the parcel contains the original invoice and gift box/pouch.
You will receive an email notification from PearlGem Designs when we receive and process your exchange. Please allow up to 2 weeks for your items to be processed.
Upon receipt, your jewelry item will be assessed by our Team. The return shipping cost for the faulty item will be reimbursed to you once the item has been assessed as having a manufacturer's fault and the return has been granted. We, therefore, suggest you include the return freight payment receipt with your original invoice and return document so this freight cost and your original payment can be refunded together.
Normal wear and tear, or damage caused by use outside our recommended care guidelines, is not considered warranty eligible.
Repairs
Repairs are available for a small fee, with a quote provided before work begins.
As each piece of our jewellery is lovingly handcrafted, we’re able to offer a personalised approach to every design. If you’re looking to adjust the length, change a gemstone, select a different metal, or create something truly one of a kind, we’re happy to help. Custom requests are welcomed and quoted individually, ensuring your piece is made to suit your style and preferences perfectly. Simply get in touch to discuss your ideas and receive a tailored quote created just for you.
Your jewellery is individually presented in a white gift box or Organza bag and sent with a jewellery cleaning cloth. To protect your jewellery during transit we wrap box items to prevent movement and send all orders in a padded envelope.
If you require free gift wrapping please ensure you have ticked the "Gift wrap" option for it to be included in your purchase.
SHIPPING WITHIN AUSTRALIA:
$10 - Australia Post with tracking
$13.95 Express Australia Post
Free on all orders over $100.00
International Shipping
$20 - via Australia Post (6-25 days and from Australia).
Free Shipping on all orders over $150.00
Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
TRACKING:
All orders have an Australia Post tracking number. Contacting this courier and quoting your tracking number will enable you to monitor the delivery progress of your parcel. Please note for international orders - once parcels have left Australia you will need to track your parcel via your country's postal service by quoting the same tracking number.